3 Key Findings on US In-Store Payment Trends

The pandemic accelerated the adoption of contactless payments in the US as customers shunned cash. Many of the habits formed since early 2020 are here to stay.

Key topics covered in this report include:

  • The number of consumers who reported that the ways they pay permanently changed since the beginning of the pandemic.
  • The huge jump from 2018 - 2022 in the percentage of consumers reporting using contactless cards and digital wallets via mobile phone or wearable.
  • In-person consumer payment methods vary based on the type of business frequented.

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